Free city arrival guide · Shanghai

Your first week in Shanghai

An eight-step arrival guide for foreign families: accommodation registration, connectivity, payments, transport, immigration checks, school setup, healthcare, and housing.

9 min read8 practical stepsOfficial sources checked 15 July 2026
First 24 hoursRegister accommodation, save emergency numbers, keep payment and data backups.
Days 1–3Set up a local number, payments, and repeatable transport.
By day 7Confirm immigration, school, health, work, and housing handoffs.

The essentials before the extras

Items marked Official requirement reflect published government guidance. Confirm for your route means the action depends on your visa, work, study, or family circumstances. The rest are practical setup suggestions.

Free arrival checklist

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Official requirement

Register your accommodation

Hotels submit accommodation details during check-in. At a home or other non-hotel address, the foreign resident or host must complete registration within 24 hours of arrival at that address.

At a hotel, present your valid passport and confirm that the hotel completed registration.

At a private address, use Shanghai's online self-declaration service, Suishenban International, or an eligible public-security service window.

Download or retain the approved Registration Form for the Accommodation of Overseas Personnel.

Register again after moving to a different address and follow the current instructions for that address.

Practical setup

Get a reliable local phone number

A Chinese mobile number makes transport, delivery, banking, school, and government-service setup much easier.

Keep roaming active until the local line works and you have tested calls and data.

Bring your passport or accepted permanent-resident ID to an official China Telecom, China Mobile, or China Unicom service office.

Ask the carrier to explain the plan term, included data, renewal, cancellation, and any activation deposit before paying.

Update your employer, school, housing contact, and emergency contacts with the new number.

Practical setup

Set up two ways to pay

Mobile payment is widely used, but a physical card and RMB cash remain useful fallbacks while account or card verification is being completed.

Link an eligible overseas or Chinese bank card to Alipay or WeChat Pay and complete the in-app identity prompts.

Test a small in-person payment before relying on the wallet for a larger purchase or journey.

Keep a physical bank card and modest RMB cash separately from your phone.

If opening a local bank account, take your passport and ask the branch which current supporting documents apply to your situation.

Practical setup

Make local and intercity transport usable

Set up one repeatable way to use Shanghai public transport, then verify your identity in China Railway 12306 before the first intercity trip.

Choose a Shanghai transport QR code, the Metro Daduhui app, a physical transport card, or single-journey tickets.

Keep the destination in Chinese and a physical ticket or cash fallback until your preferred method is tested.

Create a 12306 account using your passport name exactly as shown and complete the identity-verification flow.

Allow time for manual passport review or station verification before a time-sensitive rail booking.

Confirm for your route

Confirm your immigration and work route

Your next action depends on the document used to enter, the purpose and length of stay, and whether you will work, study, or join family in China.

Read the validity and permitted stay shown on your current visa, stay document, or residence permit.

Ask your employer, school, sponsor, or the immigration authority to confirm the correct route, document owner, appointment, and deadline in writing.

If your route requires a post-entry residence permit, confirm whether the general 30-day post-entry timing in official guidance applies to you.

Keep your passport, accommodation registration, work or admission paperwork, photos, and requested supporting records ready—but verify the exact list before submitting.

Practical setup

Close the school and health handoff

Make sure each child can arrive, be collected safely, and receive appropriate care before the first school day.

Confirm the first day, campus entrance, class contact, school-bus stop, pickup authorization, uniform, meals, and payment channel with the school.

Share allergy, medication, vaccination, learning-support, and emergency-contact information through the school's approved process.

Locate a nearby clinic or hospital and ask your insurer how direct billing, reimbursement, and emergency admission work.

Save the school's admissions, nurse, transport, and emergency contacts offline.

Practical setup

Build a bilingual emergency card

Keep Shanghai's core numbers and your address somewhere that works when your phone, data, or mobile wallet does not.

Save 110 for police, 119 for fire, 120 for medical emergency, and 12345 for Shanghai municipal services.

Store your address in English and Chinese, building or compound name, gate number, and a local contact.

Add insurer, employer, school, consulate, and trusted-contact details to a lock-screen note and a paper copy.

Give each child an age-appropriate card that does not expose unnecessary personal information.

Practical setup

Test housing logistics before committing

A home that looks convenient on a map can feel very different during school-run and work-commute hours.

Test the school and work commute at the time your family will actually travel.

Confirm school-bus eligibility, pickup points, late buses, and the effect of moving address before signing a lease.

Verify the landlord or authorized agent, inventory condition, utilities, repairs, deposit terms, and registration support before paying.

Keep the signed lease, payment evidence, inventory photos, and handover contacts in a secure family folder.

Shanghai quick-reference numbers

In an emergency, state the type of help, your location, and a callback number as clearly as possible.

Police110

Personal safety, crime, or urgent police help

Fire119

Fire and rescue emergency

Medical120

Emergency ambulance and first aid

Shanghai services12345

24-hour municipal service; 18 foreign languages listed

China Railway12306

Official rail information and ticket service

Practical guidance, with the line clearly drawn

This free guide organizes official information and practical setup suggestions; it does not replace immigration, legal, medical, tax, school, insurance, or housing advice. Requirements change and vary by person, route, provider, district, and address.

Open the linked source beside any formal requirement and confirm the current process before submitting documents, paying fees, signing a lease, or relying on a deadline.

Content and official links checked 15 July 2026.